Operational Excellence and Reliability at Scale CLOUD-DIGITAL-LEADER Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A company is evaluating Google Cloud Customer Care plans. They want a plan that includes proactive recommendations and access to a technical account manager. Which plan should they choose?

   • AA free trial that includes all support features.
   • BThe basic support plan that includes only community support.
   • CA premium support plan that includes a technical account manager and proactive reviews.
   • DThe standard support plan that provides access to documentation only.
   Reveal Solution Discussion Select an answer first
2. 22expert · hard

   A healthcare company is required to maintain high availability for its patient portal. They have a budget constraint and cannot afford a fully redundant multi-region deployment. They must choose between two options: (1) a single-region deployment with automatic failover across zones, or (2) a multi-region deployment with active-passive failover and asynchronous replication. Which consideration is most important in making this decision?

   • AThe recovery point objective (RPO) that the business can tolerate in the event of a regional failure.
   • BThe cost of the cloud provider's support plan.
   • CThe number of users who access the portal concurrently.
   • DThe visual design of the patient portal interface.
   Reveal Solution Discussion Select an answer first
4. 23foundation · medium

   In cloud operations, what does 'uptime' measure?

   • AThe speed at which a service responds to requests
   • BThe number of users accessing a service
   • CThe amount of data a service can process in a given time
   • DThe percentage of time a service is available and operational
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5. 24application · medium

   A logistics company is migrating its tracking system to Google Cloud. The operations team currently uses manual runbooks and periodic health checks. They want to adopt modern operations practices to improve efficiency and reliability. Which combination of practices best supports this goal?

   • ARely on the cloud provider's default monitoring for all services and avoid custom alerts to reduce noise.
   • BIncrease the frequency of manual health checks and document all known issues in a shared spreadsheet.
   • CMigrate all workloads to a single region to simplify management and reduce operational overhead.
   • DImplement automated monitoring, logging, and alerting, and use infrastructure as code to manage environments.
   Reveal Solution Discussion Select an answer first
6. 25application · medium

   A retail company runs its e-commerce platform on Google Cloud. The operations team wants to measure reliability in a way that reflects user-facing impact. They have defined a service level objective (SLO) of 99.9% availability for the checkout service over a 30-day window. Which approach best aligns with SRE principles for measuring and acting on this SLO?

   • ATrack the percentage of successful checkout requests and alert when the rolling 30-day error budget is nearly exhausted.
   • BReview the uptime percentage reported by the cloud provider's status page for the region where the service runs.
   • CMonitor CPU utilization of the checkout service and alert when it exceeds 80% for more than five minutes.
   • DCount the number of support tickets opened by customers and use that as the primary reliability signal.
   Reveal Solution Discussion Select an answer first