AI Use Case Identification and Value Prioritization CAIPM Practice Questions (Page 5)

Questions 21–25

1. 21expert · hard

   A hospital system's AI program manager has identified a use case to predict patient readmission risk. The clinical staff are concerned that the model will be used to deny care. The finance department is supportive because readmission penalties are costly. The IT department is concerned about integrating with the EHR system. The program manager must build consensus. The hospital's leadership wants to implement the model within six months. What is the most effective strategy to achieve stakeholder alignment?

   • APresent the financial benefits to the clinical staff to demonstrate why the model is necessary for the hospital's viability.
   • BCo-design the model's use case with clinicians, explicitly defining it as a decision-support tool that never overrides clinical judgment, and establish a joint governance committee.
   • CLimit the model's output to the finance department only, so clinicians are not influenced by the predictions.
   • DProceed with the model and conduct a retrospective analysis to show clinicians that the model's predictions align with their own judgments.
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2. 22foundation · easy

   Which action best demonstrates stakeholder alignment during AI use case prioritization?

   • AConducting a workshop with business and IT leaders to review and agree on the top use cases
   • BBasing the priority solely on the IT department's technical preferences
   • CKeeping the prioritization results confidential until after implementation
   • DAssigning a single data scientist to decide the priority order
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4. 23foundation · easy

   Which activity is a direct example of identifying an AI use case?

   • AInterviewing customer service agents to find where response times are slow and could be improved with automation
   • BSelecting a cloud provider for AI model deployment
   • CCalculating the expected net present value of a proposed AI project
   • DWriting a data protection impact assessment for an AI system
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5. 24application · medium

   A bank has prioritized three AI use cases: credit scoring, fraud detection, and customer service chatbots. Credit scoring has high value but requires new data sources. Fraud detection has moderate value and can use existing data. Chatbots have low value but are easy to implement. What should be the first phase of the roadmap?

   • ACredit scoring, because it has the highest value
   • BChatbots, because they are easiest to implement
   • CFraud detection, because it delivers value quickly with existing data and builds AI capabilities
   • DAll three in parallel, because they are independent
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6. 25application · medium

   A manufacturing company is using a scoring model to prioritize AI use cases. The model scores each use case on ROI, strategic alignment, feasibility, and risk (lower risk = higher score). Two use cases score equally overall. The executive sponsor strongly favors the one that aligns with the company's new sustainability initiative. Which action should the AI program manager take?

   • ARe-run the scoring model with adjusted weights for all criteria
   • BSelect the use case with the higher ROI, because financial return should always dominate
   • CAsk the executive sponsor to decide without further analysis
   • DUse the strategic alignment score as a tie-breaker and select the sustainability-aligned use case
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