Describe the Causes and Impact of Data Unavailability DATA-PROTECTION-MANAGEMENT-FOUNDATIONS Practice Questions (Page 2)

Questions 6–10

1. 6application · easy

   An e-commerce company experiences a 6-hour outage of its order-processing database due to a software bug. During this time, customers cannot place orders, and the company's social media is flooded with complaints. Which of the following best describes the combined impact of this event?

   • AOnly a hardware cost, as the software bug required a patch
   • BDirect financial loss from lost sales and reputational damage from negative customer feedback
   • CReputational damage only, as the orders can be placed later
   • DOnly productivity loss, as the database is back online after 6 hours
   Reveal Solution Discussion Select an answer first
2. 7expert · easy

   A company's email system is unavailable for 2 hours due to a failed power supply in the server. The IT team replaces the power supply, but the system is still down for an additional hour because the email database needs to be checked for consistency. What is the total downtime for the email system?

   • A4 hours
   • B3 hours
   • C1 hour
   • D2 hours
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   Which of the following is a common cause of data unavailability that originates from an intentional or unintentional action by a person?

   • AHuman error
   • BSoftware error
   • CNatural disaster
   • DHardware failure
   Reveal Solution Discussion Select an answer first
5. 9expert · medium

   An online payment gateway experiences an outage that prevents transactions from being processed. The outage is traced to a misconfigured network switch that was changed by a junior administrator. The administrator made the change to fix a different issue but did not follow the change management process. Which of the following is the most accurate classification of the root cause?

   • ANatural disaster, because the change was made to address an environmental issue
   • BHuman error, because the administrator made a mistake in the configuration
   • CSoftware error, because the switch's firmware is running the configuration
   • DHardware failure, because the network switch is a physical component
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A law firm's document management system is unavailable for 3 hours due to a failed RAID controller. During this time, 20 lawyers cannot bill clients for their work. Which of the following is the most significant operational impact of this outage?

   • AReputational damage with clients
   • BLoss of billable hours for the lawyers
   • CData loss from the RAID failure
   • DCost of replacing the RAID controller
   Reveal Solution Discussion Select an answer first