2.4 Troubleshoot a Sensor CCFA Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   During sensor installation, the installer fails with an error indicating that the sensor cannot register with the Falcon cloud. Which of the following is the MOST likely cause?

   • AThe endpoint does not have enough RAM to run the sensor.
   • BThe installation token is invalid or has expired.
   • CThe endpoint's hard drive is full.
   • DThe sensor version is older than the minimum supported version.
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   A Falcon sensor is running an older version that is no longer supported by the Falcon console. What is the MOST likely consequence?

   • AThe sensor will stop sending events to the cloud immediately.
   • BThe sensor will be automatically uninstalled from the endpoint.
   • CThe sensor will automatically update to the latest version.
   • DThe sensor will continue to function but may not receive new features or security updates.
   Reveal Solution Discussion Select an answer first
4. 23expert · medium

   A sensor on a Windows server is failing to install. The installation log shows an error related to a missing dependency. The administrator has verified that the server meets the minimum system requirements. Which action should the administrator take to resolve the missing dependency?

   • ADownload a different version of the sensor installer.
   • BReboot the server and attempt the installation again.
   • CEscalate to CrowdStrike support without further action.
   • DInstall the required dependency manually and then re-run the sensor installer.
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   Which of the following is a common symptom that indicates a Falcon sensor may be experiencing a connectivity issue?

   • AThe sensor process is consuming high CPU on the endpoint.
   • BThe sensor log file contains a warning about a missing DLL.
   • CThe sensor shows as 'Offline' or 'Not Reporting' in the Falcon console.
   • DThe sensor version is older than the latest available version.
   Reveal Solution Discussion Select an answer first
6. 25application · medium

   An administrator has a sensor that is repeatedly disconnecting from the cloud. The administrator has verified the network path, confirmed the proxy settings are correct, and reviewed the sensor logs, but the issue persists. The sensor is on a critical server. What should the administrator do next?

   • AEscalate the issue to CrowdStrike support with the collected logs and diagnostic output.
   • BSwitch the sensor to a different cloud environment in the console.
   • CReinstall the sensor with a fresh installer package.
   • DDisable the sensor's firewall to rule out a local blocking issue.
   Reveal Solution Discussion Select an answer first