A user reports that their session is extremely slow, and you suspect a network issue. In Citrix Director, you see that the user's ICA round-trip time is high. You need to gather diagnostic data to identify the root cause. Which combination of actions would be most effective?

Use Director to view the user's session details, and then restart the VDA to resolve the issue

Run Citrix Scout on the user's workstation to collect network diagnostics

Run Citrix Scout on the Delivery Controller to collect network diagnostics

Use Director to confirm the high ICA RTT and identify the affected session, then run Citrix Scout on the user's VDA to collect network diagnostics

CitrixCertified Associate – Virtualization (CCA-V)

Domain 6Objective 1

Troubleshoot Issues Using Citrix Director and Citrix Scout CCA-V-CURRENT Practice Questions (Page 7)

Part of the Troubleshooting domain, which makes up ~11% of our current practice bank.

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Questions 31–31

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A user reports that their session is extremely slow, and you suspect a network issue. In Citrix Director, you see that the user's ICA round-trip time is high. You need to gather diagnostic data to identify the root cause. Which combination of actions would be most effective?
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Troubleshoot Issues Using Citrix Director and Citrix Scout CCA-V-CURRENT Practice Questions (Page 7)

Questions 31–31

A user reports that their session is extremely slow, and you suspect a network issue. In Citrix Director, you see that the user's ICA round-trip time is high. You need to gather diagnostic data to identify the root cause. Which combination of actions would be most effective?

Keep studying — Troubleshooting