Troubleshoot Common Access Issues CCA-V-CURRENT Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A user reports that they can log in to StoreFront, but they do not see any apps or desktops. The user is a member of the correct delivery group. What should you check first?

   • AThe user's account is not disabled in Active Directory.
   • BThe StoreFront server is configured with the correct Delivery Controller.
   • CThe delivery group's access policy includes the user's group.
   • DThe VDA is registered with the Delivery Controller.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   An administrator is troubleshooting an access issue. What is the first step in a systematic troubleshooting methodology?

   • AImplement a fix
   • BGather information about the issue
   • CCheck event logs
   • DTest the solution
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   An administrator notices that users can authenticate to StoreFront but cannot see any applications in their Workspace. Which common access issue does this scenario best illustrate?

   • ANetwork connectivity problem
   • BResource unavailability
   • CAuthentication failure
   • DVDA registration failure
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   A group of users is denied access to a published application even though they are members of the correct delivery group. Which configuration misalignment is most likely causing this issue?

   • AA Citrix policy is blocking access to the application.
   • BThe StoreFront server is not in the same domain.
   • CThe VDA is not in the same subnet as the Delivery Controller.
   • DThe NetScaler Gateway is not configured for load balancing.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A user reports that they can log in to StoreFront and see their desktop, but when they click it, the session fails to start with an error that the desktop is unavailable. Other users can launch the same desktop. The VDA is registered with the Delivery Controller. Which of the following is the most likely cause?

   • AThe desktop is assigned to a different user in the delivery group's assignment policy.
   • BThe VDA is in a different Active Directory site than the user's account, causing a slow logon.
   • CThe user's account is not a member of the delivery group that contains the desktop.
   • DThe user's profile on the VDA is corrupted, preventing the desktop from loading.
   Reveal Solution Discussion Select an answer first