Resolve Common Environment Problems CCA-V-CURRENT Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   Users report that applications are slow to open and respond. Which of the following is a typical environment problem that could cause this symptom?

   • AThe user's mouse is wireless.
   • BThe user's keyboard has sticky keys enabled.
   • CInsufficient memory on the Citrix Virtual Apps and Desktops servers.
   • DThe user's local monitor is not HDCP compliant.
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   A user reports that they cannot connect to their published desktop. Which symptom is most commonly associated with a Citrix environment problem?

   • AThe user receives an error stating that the desktop is unavailable.
   • BThe user's local printer prints garbled characters.
   • CThe user's screen resolution is lower than expected.
   • DThe user's keyboard layout changes unexpectedly.
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A company's remote users report that they can log in to StoreFront and see their applications, but when they launch a published desktop, the connection fails with the error 'Cannot connect to the desktop.' On-premises users on the same network do not experience the issue. Which of the following is the most likely root cause?

   • AThe firewall is blocking the HDX/ICA port (2598) from the remote user's subnet to the VDA
   • BThe VDA is not registered with the Delivery Controller
   • CThe StoreFront server is not configured with the correct callback URL
   • DThe NetScaler/ADC gateway authentication is failing for remote users
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   An administrator is diagnosing why a user's session disconnects frequently. Which tool or log would provide the most relevant information for this issue?

   • AThe user's browser history.
   • BThe VDA's graphics driver version.
   • CCitrix Director's session and connection logs.
   • DWindows Event Viewer on the user's local machine.
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A Citrix administrator notices that a VDA in a pool is showing as 'Unregistered' in Studio. The VDA service is running, and the machine can ping the Delivery Controller by IP address. Which of the following is the most likely cause of the registration failure?

   • AThe Delivery Controller's SQL database is offline
   • BThe VDA's Windows Firewall is blocking ICMP echo requests
   • CThe VDA's Citrix Desktop Service is stopped
   • DThe VDA's hostname cannot be resolved by the Delivery Controller
   Reveal Solution Discussion Select an answer first