4.3 Identify KPIs and Beneficial Metrics APPDYNAMICS-ASSOCIATE-ADMINISTRATOR Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A subscription-based service defines 'monthly churn rate' as a KPI. They want to set up an alert to notify the team when churn increases. What is the best way to configure this alert?

   • AAlert when churn rate exceeds a predefined threshold
   • BAlert when server response time increases
   • CAlert when the number of support tickets increases
   • DAlert when the number of new sign-ups decreases
   Reveal Solution Discussion Select an answer first
2. 7expert · hard

   A healthcare portal wants to set up alerts for its appointment system. The business goal is to reduce no-show rates. They have metrics for 'number of appointment bookings', 'patient wait time', 'no-show rate', and 'server response time'. The operations team needs to select a KPI that is both actionable and directly tied to the business goal, while considering the trade-off between business impact and technical noise. Which metric should be the primary KPI?

   • APatient wait time
   • BNumber of appointment bookings
   • CNo-show rate
   • DServer response time
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A bank's mobile app team wants to define KPIs for their app. The business goal is to increase customer engagement. Which metric is the most appropriate KPI?

   • AServer CPU usage
   • BDaily active users
   • CApp crash rate
   • DNumber of app downloads
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   In application monitoring, what is the primary difference between a KPI and a non-beneficial metric?

   • AKPIs are only used for alerting, while non-beneficial metrics are only used for reporting
   • BKPIs are measured in real time, while non-beneficial metrics are only historical
   • CKPIs are always numeric, while non-beneficial metrics are always textual
   • DKPIs are relevant to business or application health, while non-beneficial metrics lack direct relevance
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   Which statement best defines a Key Performance Indicator (KPI) in the context of application monitoring?

   • AA metric that directly reflects a critical business or application outcome
   • BA metric that is automatically generated by the monitoring tool without configuration
   • CA metric that is only relevant to the IT operations team
   • DA metric that is always the most technically complex to measure
   Reveal Solution Discussion Select an answer first