In the Meraki dashboard, where can an administrator view the current firmware upgrade status of devices?

In the 'Organization' settings under 'Billing'

In the 'Security Center' under 'Threats'

In the 'Firmware Upgrades' section under 'Network-wide'

In the 'Location Analytics' section

After a firmware upgrade, a network administrator notices that a specific model of MR access points is experiencing intermittent connectivity issues. The upgrade was successful, but the issues started after the upgrade. What should the administrator do?

Reboot the affected APs to see if the issue resolves.

Immediately roll back all APs to the previous firmware version.

Open a support case immediately without further investigation.

Check the Meraki community and release notes for known issues with that model and firmware version.

A network administrator needs to upgrade firmware on 200 MX appliances across multiple sites. The company has a strict change window from 2:00 AM to 4:00 AM on Sundays. The administrator wants to minimize disruption and ensure the upgrade completes within the window. What should the administrator do?

Use the dashboard to schedule the upgrade during the maintenance window and set the upgrade to start immediately for all MX appliances.

Configure a maintenance window for Sundays 2:00 AM to 4:00 AM and schedule the firmware upgrade to occur during that window, ensuring all prerequisites are met beforehand.

Upgrade the MX appliances one by one manually during the week to avoid any disruption.

Schedule the upgrade for Sunday at 2:00 AM and rely on the automatic reboot process to complete within the window.

After scheduling a firmware upgrade for a fleet of MR access points during a maintenance window, the upgrade fails on several APs. The dashboard shows the upgrade status as 'Failed' for those APs. The administrator needs to restore service quickly. What should the administrator do first?

Open a support case with Meraki and wait for their guidance.

Check the event log and upgrade status details for the failed APs to identify the cause of the failure.

Reboot the affected APs manually to force them to retry the upgrade.

Immediately schedule a rollback to the previous firmware version for all affected APs.

Which of the following is a common troubleshooting step when a Meraki device fails to upgrade its firmware?

Disabling the device's firewall

Increasing the device's antenna power

Rebooting the device to clear temporary issues

CiscoMeraki Solutions Specialist (ECMS)

Domain 4Objective 3

4.3 Explain Firmware Upgrades 500-220 Practice Questions (Page 4)

Part of the Monitoring and Troubleshooting domain, which accounts for 30% of the 500-220 exam. Cisco does not publish an official question count, but from its 90-minute exam (~35–60 total, ~11–18 in this domain), expect 3–5 from this objective — we provide 25 practice questions to prepare you well beyond it. (estimate)

25questions here

5free pages

6concepts

30%of the exam

Questions 16–20

16foundation · easy
In the Meraki dashboard, where can an administrator view the current firmware upgrade status of devices?
Select an answer first
17expert · hard
After a firmware upgrade, a network administrator notices that a specific model of MR access points is experiencing intermittent connectivity issues. The upgrade was successful, but the issues started after the upgrade. What should the administrator do?
Select an answer first
18application · medium
A network administrator needs to upgrade firmware on 200 MX appliances across multiple sites. The company has a strict change window from 2:00 AM to 4:00 AM on Sundays. The administrator wants to minimize disruption and ensure the upgrade completes within the window. What should the administrator do?
Select an answer first
19expert · hard
After scheduling a firmware upgrade for a fleet of MR access points during a maintenance window, the upgrade fails on several APs. The dashboard shows the upgrade status as 'Failed' for those APs. The administrator needs to restore service quickly. What should the administrator do first?
Select an answer first
20foundation · easy
Which of the following is a common troubleshooting step when a Meraki device fails to upgrade its firmware?
Select an answer first

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