In Windows Settings, where would a user go to configure how Windows Update downloads and installs updates?

Control Panel > Programs > Programs and Features

Settings > Update & Security > Windows Update

Settings > Devices > Printers and Scanners

Control Panel > System and Security > Windows Defender Firewall

An organization's patch management process includes a test group of representative systems. After a new patch is deployed to the test group, a critical business application crashes. The patch is a security update for a shared library. What should the IT team do next?

Deploy the patch to the rest of the organization because the test group is small and the issue may be isolated.

Roll back the patch on the test group and then deploy it to production anyway.

Do not deploy the patch to the rest of the organization and contact the application vendor for a compatibility fix.

Uninstall the business application from all systems to prevent crashes.

A graphic design firm uses high-end graphics tablets. After a Windows feature update, the tablets' pressure sensitivity stops working in design applications. The tablets work correctly in the operating system's settings. What is the most likely cause and the appropriate first step?

The design applications are outdated; update them to the latest versions.

The tablet hardware is faulty; replace the tablet.

The feature update changed the USB power settings; adjust power management.

The feature update replaced the tablet driver with an incompatible version; reinstall the manufacturer's latest driver.

A company uses a fleet of network printers. The printer vendor releases a firmware update that fixes a critical remote code execution vulnerability. The printers are in constant use during business hours. What is the best way to apply the firmware update with minimal disruption?

Update the printer drivers instead of the firmware.

Skip the firmware update because printers are not a security risk.

Apply the firmware update remotely while users are printing to avoid downtime.

Schedule the firmware update during a maintenance window and notify users in advance.

What is the correct order of the patch management process?

Deployment, assessment, testing, verification

Testing, assessment, deployment, verification

Assessment, testing, deployment, verification

Verification, deployment, testing, assessment

CiscoCertified Support Technician (CCST) Cybersecurity

Domain 3Objective 4

Implement Software and Hardware Updates 100-160 Practice Questions (Page 3)

Part of the Endpoint Security Concepts domain, which makes up ~25% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~5–9 in this domain), expect 1–2 from this objective — we provide 28 practice questions to prepare you well beyond it. (estimate)

28questions here

6free pages

5concepts

Questions 11–15

11foundation · easy
In Windows Settings, where would a user go to configure how Windows Update downloads and installs updates?
Select an answer first
12application · medium
An organization's patch management process includes a test group of representative systems. After a new patch is deployed to the test group, a critical business application crashes. The patch is a security update for a shared library. What should the IT team do next?
Select an answer first
13application · medium
A graphic design firm uses high-end graphics tablets. After a Windows feature update, the tablets' pressure sensitivity stops working in design applications. The tablets work correctly in the operating system's settings. What is the most likely cause and the appropriate first step?
Select an answer first
14application · medium
A company uses a fleet of network printers. The printer vendor releases a firmware update that fixes a critical remote code execution vulnerability. The printers are in constant use during business hours. What is the best way to apply the firmware update with minimal disruption?
Select an answer first
15foundation · easy
What is the correct order of the patch management process?
Select an answer first

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