Identify and Describe the Possible Benefits That IoT Provides to a Business or Organization. ITP-110 Practice Questions (Page 8)

Questions 36–40

1. 36foundation · medium

   A manufacturer of smart appliances uses IoT to monitor product performance and proactively notify customers of potential issues before they occur. How does this primarily improve customer experience?

   • AIt eliminates the need for product warranties.
   • BIt guarantees that the appliance will never fail.
   • CIt automatically repairs the appliance without customer involvement.
   • DIt provides proactive support, reducing unexpected breakdowns and inconvenience.
   Reveal Solution Discussion Select an answer first
2. 37foundation · medium

   A smart home device company analyzes data from its devices to identify that users often leave lights on when away. How does this lead to an innovation opportunity?

   • AIt eliminates the need for further data collection.
   • BIt guarantees that the new feature will be successful.
   • CIt inspires the development of a new feature that automatically turns off lights when no one is home.
   • DIt allows the company to increase the price of its existing devices.
   Reveal Solution Discussion Select an answer first
4. 38expert · hard

   A smart home security company wants to improve customer retention by offering proactive support. Currently, customers only contact support when an alarm goes off. The company has access to data from connected sensors, cameras, and door locks. Which approach would best improve customer experience while respecting privacy?

   • AShare customer data with third-party advertisers to fund the service and reduce subscription costs.
   • BMonitor all camera feeds continuously and alert customers whenever any motion is detected.
   • CUse sensor data to detect anomalies (e.g., a door left open) and send proactive notifications to the customer, with an option to contact support.
   • DRequire customers to manually check a dashboard to see the status of their devices.
   Reveal Solution Discussion Select an answer first
5. 39application · medium

   A chemical plant wants to reduce the risk of workplace accidents and lower insurance costs. The plant already has safety procedures in place, but incidents still occur due to equipment failures and undetected gas leaks. Which IoT solution would most directly address these safety concerns?

   • AIncrease the frequency of manual safety inspections by staff.
   • BInstall more security cameras to monitor employee behavior.
   • CProvide additional safety training to all employees.
   • DDeploy wireless gas detectors and vibration sensors on critical equipment, with automated alerts to the control room.
   Reveal Solution Discussion Select an answer first
6. 40application · medium

   A manufacturer of industrial pumps currently sells equipment with a one-time purchase price. The company wants to create a recurring revenue stream and differentiate itself from competitors. Which IoT-based business model would best achieve this goal?

   • AOffer a subscription service that provides real-time pump performance analytics and predictive maintenance alerts.
   • BReduce the price of pumps and increase the warranty period to attract more customers.
   • CAdd a QR code to each pump that links to the user manual online.
   • DUse IoT sensors to monitor pumps and automatically order replacement parts from a third-party supplier.
   Reveal Solution Discussion Select an answer first