Objective 1.5 Communicate with Stakeholders AIP-210 Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   In a meeting about a new AI-based customer support chatbot, the customer service team expresses concern that the chatbot will replace their jobs. Which stakeholder perspective does this concern primarily reflect?

   • ACompliance concern about data privacy
   • BTechnical concern about model accuracy
   • CEnd-user concern about job security and role changes
   • DBusiness concern about return on investment
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   When presenting an AI solution to a group of software engineers, which statement best communicates the business value of the project?

   • AThe solution uses a state-of-the-art gradient boosting algorithm with feature engineering
   • BThis solution is expected to reduce customer churn by 15%, which translates to an estimated $2M in annual revenue retention
   • CThe solution will require significant refactoring of existing codebases
   • DThe model will be deployed on a Kubernetes cluster with auto-scaling
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4. 18application · medium

   A data science team is presenting a new churn prediction model to the marketing department. The marketing managers are concerned about the model's 'black box' nature. Which explanation best addresses their concern while remaining technically accurate?

   • AThe model is a complex neural network that cannot be explained, but you should trust it because it is highly accurate.
   • BThe model learns patterns from historical customer data and assigns a churn risk score; we can show which factors most influence the score.
   • CThe model uses a decision tree, so it is fully transparent and you can see every rule.
   • DThe model is like a magic crystal ball that predicts the future perfectly.
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5. 19expert · medium

   A healthcare organization is developing an AI system to predict patient readmission risk. The stakeholders include doctors, nurses, hospital administrators, and IT staff. The doctors are concerned about the system's accuracy, the nurses are worried about extra workload, and the administrators want cost savings. The project is facing resistance from the clinical staff. What is the best approach to address these concerns?

   • AConduct separate meetings with each group to understand their specific concerns, then create a unified communication plan.
   • BHold a single meeting with all stakeholders and present the system's benefits.
   • CFocus on the administrators' cost savings because they control the budget.
   • DTell the clinical staff that the system is evidence-based and they should trust it.
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6. 20foundation · easy

   Which practice best facilitates collaboration among stakeholders in an AI project?

   • AHaving the data science team work independently and present results only at the end
   • BHolding regular cross-functional meetings where business, technical, and end-user stakeholders can share feedback
   • CCommunicating only through email to avoid scheduling conflicts
   • DSharing project updates only with the project sponsor
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