A support manager wants to suggest relevant Confluence articles to customers when they are about to submit a ticket. What feature should they enable?

Email notifications with article links.

Automation rules that post articles to the ticket.

Knowledge base suggestions in the customer portal.

Request type forms with a custom field for article links.

A project manager wants to embed a live view of a Jira filter on a Confluence page so the team can see current sprint progress without leaving Confluence. What should they do?

Create a link to the Jira board and ask users to click through.

Copy the Jira issue list and paste it as a table in Confluence.

Use the Confluence 'Page Properties' macro to display Jira issues.

Use the Jira macro in Confluence and select the desired filter.

A company uses Jira for software development and Jira Service Management for IT support. They want to allow support agents to create a software bug directly from a support ticket, carrying over the customer description. What is the most efficient way to achieve this?

Export the ticket to CSV and import it into Jira.

Have the agent manually copy the description into a new Jira issue.

Create a new project in Jira Service Management for bugs and move the ticket there.

Use the Jira Service Management integration to link the ticket to a Jira issue and create a linked issue.

What is the primary purpose of Jira in an Atlassian cloud ecosystem?

To create and manage documentation and knowledge bases.

To provide IT service management and support ticketing.

To track and manage projects, tasks, and issues.

To enable real-time team chat and collaboration.

AtlassianCloud Foundations (ACA-915)

Domain 3Objective 2

Explain How Atlassian Products Work Together ACA-915 Practice Questions (Page 5)

Part of the Cloud Products and Integrations domain, which accounts for 52% of the ACA-915 exam.

25questions here

5free pages

6concepts

52%of the exam

Questions 21–25

21application · medium
A support manager wants to suggest relevant Confluence articles to customers when they are about to submit a ticket. What feature should they enable?
Select an answer first
22application · medium
A project manager wants to embed a live view of a Jira filter on a Confluence page so the team can see current sprint progress without leaving Confluence. What should they do?
Select an answer first
23foundation · easy
What feature allows users to search across multiple Atlassian cloud products from a single location?
Select an answer first
24application · medium
A company uses Jira for software development and Jira Service Management for IT support. They want to allow support agents to create a software bug directly from a support ticket, carrying over the customer description. What is the most efficient way to achieve this?
Select an answer first
25foundation · easy
What is the primary purpose of Jira in an Atlassian cloud ecosystem?
Select an answer first

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